English
Croatian
Czech
Danish
Dutch
Finnish
French
German
Italian
Polish
Portuguese
Spanish
Swedish
Shipping and delivery
Below are frequently asked questions about the shipping and delivery process.
We make every effort to get your product to you as quickly as possible. However, due to extreme pressure or circumstances, there may be times when products are slightly delayed.
Yes, as soon as the Track&Trace is known to our logistics centre, it is automatically processed in the system, so you will receive an automatic e-mail with the tracking code.
In this case, please contact us. Customer service will then help you further and find out what exactly is going on.
How annoying that this has occurred! Please contact us. Customer service will then help you further and come up with a matching solution.
Unable to find the answer to your question?
Contact us